We know our members because we actively engage them in the communities where they live.
This allows us to better understand their needs and develop products and services that fit their lifestyle.
...the way local community banks used to.
Technology powers everything we do. Our technology allows us to collect information in the field and offer first-class member service at scale.
We go beyond static data points and develop a dynamic picture of each of our members.
Advances in data science allow us to combine the rich information we learn from community engagement with the data we collect directly from our members into a reliable credit scoring algorithm.
We get smarter about our customers as our relationship grows.